How Can I Change My Order?

Changed your mind? If you want to return or exchange your unworn jewellery (excluding earrings and rings) within 14 days of your order.

Please contact to make arrangements. 

Please note there will be a charge for postage of exchanges via tracked / recorded delivery. 

Ordered the wrong size?

Please see resizing page

How Can I Return a Product?

Please contact before returning any items.

Any refunds / exchanges are at the discretion of Hellcat.

Opened earrings can not be returned or exchanged due to hygiene regulations.

All rings are made to order, making them exempt of exchanges and refunds unless deemed faulty by Hellcat.

If you have received a faulty item, or a fault appears with the item within 1 month of your purchase date, please contact the email above to arrange a replacement or repair. Please note that Hellcat will have the final say on whether the item is faulty.

Custom Orders

All Hellcat Jewellery designs are subject to copyright. When commissioning a specifically requested jewellery design with Hellcat Jewellery it is taken as confirmation that the design does not infringe the design copyrights of others. We accept no responsibility for any copyright infringement on the part of designers or customers submitting designs to be made by Hellcat Jewellery. If an issue regarding copyright infringement arises, it must be resolved between the parties directly involved, and with no recourse to Hellcat Jewellery. When commissioned items have been designed by Hellcat, we reverse the right to add them to our collection, we do not sell the rights to any of our designs and as such they are owned by ourselves to use.


Your Cart