How Can I Change My Order?
Changed your mind? If you want to return or exchange your unworn jewellery (excluding earrings and rings) within 14 days of your order.
Please contact email@example.com to make arrangements.
Please note there will be a charge for postage of exchanges via tracked / recorded delivery.
Ordered the wrong size?
How Can I Return a Product?
Please contact firstname.lastname@example.org before returning any items.
Any refunds / exchanges are at the discretion of Hellcat.
Opened earrings can not be returned or exchanged due to hygiene regulations.
All rings are made to order, making them exempt of exchanges and refunds unless deemed faulty by Hellcat.
If you have received a faulty item, or a fault appears with the item within 1 month of your purchase date, please contact the email above to arrange a replacement or repair. Please note that Hellcat will have the final say on whether the item is faulty.